ku988 Terms & Conditions

These Terms & Conditions ("Terms") apply to all services, games, betting activities, and promotional offers on the ku988 platform ("Platform"). By visiting our website, creating an account, or using any service, you are automatically considered to have accepted these Terms.

ku988 is a mobile-first online casino and sports betting platform that provides full service in Bengali for users in Bangladesh. If you disagree with any part of these Terms, please refrain from using the platform. We reserve the right to change these Terms at any time; continuing to use the platform after any change means you have accepted the updated Terms.

1. Eligibility & Age Requirement

To create an account on ku988 and take part in any game or betting activity, you must meet the following conditions:

• You must be 21 years of age or older.
• You must reside in a country or region where online gaming is legally permitted.
• You may operate only one active account at a time.
• All information you provide must be accurate, complete, and current.
• Allowing any other person to use your account is strictly prohibited.

Protecting minors from gambling is one of our highest priorities. This platform is for users aged 21 and above only.

2. Account Registration & Verification

To complete the registration process on ku988, you must provide accurate personal information. We may at any time request additional documents for identity verification, such as:

• A copy of your National ID (NID) or passport.
• A utility bill or bank statement as proof of address.
• Documents proving ownership of the payment method.

ku988 reserves the right to hold withdrawals until verification is complete. Providing false information may result in immediate account closure and forfeiture of deposited funds.

3. Deposits & Withdrawals

All financial transactions on ku988 can be completed through the following designated methods:

• Payment methods: bKash, Nagad, Rocket, Upay, and bank transfer (e.g., Dutch-Bangla Bank, BRAC Bank).
• Minimum deposit amount: ৳100 per method.
• Minimum withdrawal amount: ৳500.
• Withdrawal funds are generally processed within 30 minutes to 3 hours.

Account verification must be completed before a withdrawal request can be processed. For suspicious transactions, ku988 may request additional information or place a hold on the payment.

4. Bonuses & Promotional Offers

ku988 offers various bonuses and promotional offers. Each offer carries its own terms and conditions. General bonus terms are listed below:

• Welcome Bonus: 150% bonus on the first deposit, up to a maximum of ৳10,000.
• Wagering Requirement: 10 times the bonus amount (example: for a ৳1,500 bonus, ৳15,000 must be wagered).
• Bonus wagering applies only to the bonus amount — not to the deposit amount.
• Claiming the same bonus from multiple accounts is strictly prohibited.
• If bonus abuse is suspected, ku988 reserves the right to cancel the bonus and suspend the account.

5. VIP Program

ku988's VIP program has four tiers. Weekly cashback and special benefits are provided at each tier:

• Bronze: Up to 0.3% weekly cashback.
• Silver: Up to 0.6% weekly cashback.
• Gold: Up to 0.9% weekly cashback.
• Platinum: Up to 1.2% weekly cashback.

You can move up to a higher VIP tier through regular activity and active participation on the platform. The criteria for VIP tier changes are set by ku988 and are subject to change.

6. Prohibited Activities

The following activities are strictly prohibited and may result in account closure:

• Creating or operating multiple accounts.
• Providing false or fraudulent information.
• Abusing or manipulating bonus promotions.
• Using any automated software, bots, or other artificial means.
• Money laundering or other illegal financial activities.
• Fraudulent collusion with other users.
• Attempting to breach the platform's security systems.

7. Gaming & Betting Rules

All games and betting activities on ku988 are conducted safely and fairly. The following general rules apply to all games:

• Each game has its own detailed rules, which can be found in the game's interface.
• Unintended outcomes caused by technical errors may be considered void.
• In any dispute regarding game results, ku988's decision is final.
• Winnings paid out due to software or server errors may be subject to review.

In the sports betting section, markets and odds are subject to change. Once a bet is confirmed, the set odds will remain applicable.

8. Responsible Gaming

ku988 places the highest importance on responsible gaming. We believe gaming should remain enjoyable, not a cause of addiction. To that end, we provide:

• The ability to set deposit limits.
• The option to take a timed break or permanently close your account upon personal request.
• The ability to connect with support organisations if you have a problem with gaming addiction.

For more details, please visit our Responsible Gaming page.

9. Privacy & Data Protection

ku988 gives the highest priority to protecting users' personal information. Our platform uses SSL encryption technology to keep your data secure. We never sell your information to third parties.

Full details on how data is collected, stored, and used can be found on our Privacy Policy page.

10. Account Suspension & Closure

ku988 reserves the right to suspend or close an account in the following circumstances:

• If any violation of these Terms occurs.
• If fraud or money laundering is suspected.
• If evidence of false identity or information is found.
• By court order or government directive.

Users may also request account closure at any time through our support team. All verified legitimate withdrawals will be paid out before the account is closed.

11. Limitation of Liability

ku988 is not liable for:

• Disruption to games or betting caused by loss of internet connection.
• Delays caused by the failure of a third-party payment service provider.
• Account information being leaked due to the user's own negligence.
• Temporary service disruptions caused by technical or communication failures.

We are always committed to providing the safest and most reliable service possible. If you experience any issues, our 24/7 support team is always ready to help.

12. Intellectual Property

All content on the ku988 platform — logos, designs, software, text, and graphics — is the intellectual property of ku988. Using, reproducing, or distributing these materials in any way without ku988's written permission is prohibited.

13. Dispute Resolution

If you have a dispute regarding your account or any transaction, please first contact our customer service team:

• Instant support via 24/7 live chat.
• Email: [email protected]
• Support is available in both Bengali and English.

After a complaint is submitted, our team will review the matter and provide a resolution following the appropriate process. ku988's decision will be considered final.

14. Changes to Terms

ku988 reserves the right to change, amend, or update these terms and conditions at any time. For significant changes, we will endeavour to notify users as far in advance as possible. Continuing to use the platform after any change means you have accepted the revised terms.

You are advised to visit this page regularly to stay informed about the latest terms and conditions.